Friends of Poway Seniors — Website Improvement Infographic
Friends of Poway Seniors — Website Refurbishment
An improved website for Friends of Poway Seniors featuring simpler navigation, enhanced functionality, new features that aid existing services, and gamification that makes the site more interactive for seniors and their families.
Site improvements
Feature
Before
After
Navigation
7+ nested dropdowns, hard to scan
3 clear top-level links
Primary CTAs
Buried in menus, not visible on load
Donate, Volunteer, Get Help above the fold
Support access
Phone/email only during business hours
AI chatbot in plain English, 24/7
Volunteering
Static form, no schedule visibility
Signup with schedule management
Event planning
Manual estimates, reactive planning
ML forecasting for staffing and meals
Engagement
Text-only, no interactive elements
Gamified bingo and activity tools
Friends of Poway Seniors
Key improvements
✓ Navigation reduced from 7+ dropdowns to 3 clear links
✓ Donate, Volunteer, Get Help CTAs above the fold
✓ AI chatbot in plain English, 24/7
✓ Volunteer signup with schedule management
Key features
Bingo Game
Interactive bingo
75-ball bingo with auto-caller — mark your card and shout BINGO when you win.
Event Predictor
ML forecasting
AI forecasts volunteer needs and meal quantities to prevent shortages before event day.
AI Chatbot
24/7 assistant
Answers questions and guides seniors through available services around the clock.
User Feedback & Suggestions
4 responses · Feedback collected May 21, 2026
Scott Vandervort
"Great job! I love how you consolidated the confusing landing page into easier-to-manage menus. The scheduling predictor was a nice touch, too. The white on green scheme makes the website pop. Three suggestions: 1) make 'bingo' more accessible since it's the most used, 2) need to obscure admin functionality to a password protected page, 3) the round logo crops the logo. Overall great work. You should be proud!"
Aadit Mathur
"Perhaps a way to update the bingo schedule?"
Nia Stefani
"Great re-design! I love the chat bot you added and the bingo solo game is super innovative and since you mentioned that it is the most used feature, it's insightful that you added it. The site is much more clean, user friendly and certainly an improvement! Very well done!"
Dorothy Carlson
"Consider a page to celebrate earnings or winners"
Future Plans & Roadmap
HIGH PRIORITY
Admin functionality protection — Password-protected admin panel
Implement secure authentication for all administrative features to prevent unauthorized access.
— Suggested by Scott Vandervort
HIGH PRIORITY
Bingo accessibility & schedule updates — Make bingo more prominent and editable
Add prominent bingo navigation from homepage, implement inline bingo schedule editor for admins.
— Suggested by Scott Vandervort & Aadit Mathur
MEDIUM PRIORITY
Celebration & winners page — Showcase earnings and achievements
Create a dedicated page to highlight bingo winners, donation milestones, and volunteer recognition.
— Suggested by Dorothy Carlson